Privacy Policy
Welcome to askrexa (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information when you use our website and AI- powered chatbot.
By using askrexa, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use askrexa:
Information You Provide
- Questions, prompts, and messages submitted to the chatbot.
- Name, email address, or other information you voluntarily provide.
- Feedback or support requests.
Automatically Collected Information
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the website
- Date and time of your visit
- Referral URLs
- Cookie and analytics data
2. How We Use Your Information
We use the collected information to:
- Provide AI-generated responses.
- Improve the quality and performance of askrexa.
- Monitor and maintain website security.
- Detect and prevent misuse or fraudulent activity.
- Respond to customer support requests.
- Comply with legal obligations.
3. AI-Powered Services
askrexa uses artificial intelligence technology powered by the OpenAI API to process user messages and generate responses.
When you submit a message:
- Your input is securely transmitted to OpenAI for processing.
- The AI generates a response based on your request.
Please do not submit confidential or sensitive personal information, including passwords, financial information, government-issued identification numbers, medical records, or other private data.
4. How OpenAI Processes Data
askrexa uses the OpenAI API to generate responses.
When using the OpenAI API:
- User content is processed solely to generate responses.
- API data is not used to train OpenAI’s models by default, subject to OpenAI’s applicable policies and your API configuration.
- Processing is carried out in accordance with OpenAI’s published privacy and security practices.
5. Cookies and Analytics
We may use cookies and similar technologies to:
- Keep the website functioning properly.
- Remember user preferences.
- Analyze website traffic.
- Improve website performance and user experience.
You can manage or disable cookies through your browser settings.
6. Data Retention
We retain information only for as long as necessary to:
- Operate our services.
- Improve user experience.
- Meet legal obligations.
- Resolve disputes.
- Enforce our policies.
Chat logs may be retained for operational, security, and support purposes in accordance with this Privacy Policy.
7. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
8. Third-Party Services
Our website may use trusted third-party service providers, including:
- OpenAI (AI processing)
- Website hosting providers
- Analytics providers (such as Google Analytics)
- Security and monitoring services
These providers process information only as necessary to deliver their services.
9. International Data Transfers
Your information may be processed or stored in countries other than your own. We take appropriate measures to ensure such transfers comply with applicable data protection laws.
10. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal information.
- Restrict or object to certain processing activities.
- Withdraw consent where applicable.
To exercise these rights, please contact us using the details below.
11. Children’s Privacy
askrexa is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated Effective Date. Continued use of askrexa after changes are posted constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or our data handling practices, please contact us:
askrexa
Website: https://www.askrexa.com
Email: support@askrexa.com
Disclaimer
askrexa is an AI-powered assistant designed to provide informational responses. While we strive to provide accurate and helpful information, AI-generated responses may occasionally contain inaccuracies or omissions. Users should independently verify important information before relying on it for personal, legal, financial, or medical decisions.
